Stacey Shook, Ph.D., BCBA-D, QBA, IBA, LBA, Director
Dr. Shook, a Board Certified Behavior Analyst – Doctoral Level since 2000, has worked closely with children with autism and their families since 1989. In that time, she has provided direct intervention to children on the autism spectrum, and training to educators, related service personnel, and families. She has conducted multiple research studies in the field of behavior analysis, many of which have been presented at international behavior analysis conferences.
Dr. Shook obtained a Ph.D. in special education from the University of Washington in 1999. During her four years at the University of Washington, she taught and assisted with a variety of Special Education courses. In addition to her teaching duties, Dr. Shook served as the Curriculum and Training Coordinator for Project DATA (Developmentally Appropriate Treatment for Autism), a 5-year model demonstration grant authored by Ilene Schwartz, Ph. D., BCBA-D, housed at the University of Washington’s Experimental Education Unit. Project DATA blended the best practices in the fields of early childhood education, early childhood special education, and applied behavior analysis in the provision of intensive educational services and family support for young children with autism.
Since her arrival in Seattle, WA in 1995, Dr. Shook has coordinated intensive behavioral and educational programs for hundreds of children with autism in the area, as well as Oregon, Northern California, Montana, Texas, New Jersey, Vancouver, BC, Jordan, and India. She has worked collaboratively with school districts in the greater Seattle area, providing training to teachers and related service personnel, as well as input and feedback regarding instructional strategies and curriculum adaptation, and behavioral support for learners across the lifespan.
Before moving to Seattle, Dr. Shook served as the clinical coordinator of the Haddon Heights School, the program for children with autism at Bancroft, Inc. Her responsibilities included developing all behavior management programs for the students, training staff and families, and assisting in the development of educational programs.
Dr. Shook obtained a M.Ed. in applied behavior analysis from Temple University in 1995. While at Temple, she served as a behavioral and educational consultant in the West Philadelphia School District for their Head Start programs. In addition, she worked at Children’s Seashore House, both in the BioBehavioral Unit conducting functional analyses of self injurious behavior in children with autism, and in the Pediatric Feeding program with children on the autism spectrum.
From 1992-1993, Dr. Shook worked at The Princeton Child Development Institute, a world-renowned educational facility for children with autism. While employed at P.C.D.I., Dr. Shook gained experience in the development of individualized educational programs for children with autism as well as data collection strategies for the school, home, and community environments.
She received her B.A. in Psychology from West Virginia University in 1992. As an undergraduate, she completed a child development internship at The May Institute, a well-known educational and residential facility for children with autism. She also worked in conjunction with the Quin Curtis Center at West Virginia University and county school districts to develop and train behavioral support projects for kindergarten children with developmental disabilities throughout the state of West Virginia.
Dr. Shook is a full member of the Association for Behavior Analysis International, American Psychological Association (Divisions 25 and 33), Association of Professional Behavior Analysts, the Council for Exceptional Children, and the Washington Association for Behavior Analysis. Dr. Shook is a credentialed practitioner with most Washington insurance carriers, including Premera, Regence, United Healthcare, Cigna, Aetna, and TRICARE. In addition, Dr. Shook is a Licensed Behavior Analyst (LBA) in Washington state and a Mental Health Professional under NBA’s DDA licensure. Dr. Shook is a certificated International Behavior Analyst with the International Behavior Analysis Organization and holds a Qualified Behavior Analyst certification from the Qualifed Behavior Analysis Credentialing Board.
Contact Stacey Shook
Email: sshook@nba-autism.com Phone: (425) 822.6442, extension 100
Natalia Bynum, BSEE, Director of Operations
Ms. Bynum brings three decades of professional experience to her role as the Director of Operations. After graduating from the University of Texas at Arlington with a BSEE, she worked as an Electrical Engineer and Engineering Manager for one of the world’s largest defense contractors for almost two decades. Ms. Bynum’s focus was on development and design support, root-cause analysis, planning and execution of strategic initiatives, as well as process improvement in non-engineering settings. In her last position, she managed the engineering content of four multi-year production contracts, including Cost Account Management, with a combined approximate value of $25 million. A dedicated leader with an eye for managing multiple tasks in a high-pressure role, Ms. Bynum is excited to bring these skills to the NBA Director of Operations role.
Ms. Bynum left her engineering career in 2008 to focus on raising her family, including a son with autism. Recognizing the need for ABA behavior technicians, she began working as a behavior technician for NBA in 2009, followed by the role of Billing Manager in 2014. She continues to serve as NBA’s Lead Parent Mentor, consulting with NBA families and providing support to meet their needs.
Ms. Bynum is a mother of four adult children. Her youngest son began early intervention services at the age of 18 months, before being diagnosed with autism at age 3, so she and her husband, have been travelers on the disabilities road for many years. She completed the Arc of King County’s ACT (Advocating for Change Together) Leadership Development training in 2009 and received training as a mentor parent in the Arc’s Parent-2-Parent program. She has held several board positions in local non-profit organizations, including PTSAs and community groups focusing on inclusion of children and young adults with intellectual and developmental disabilities. She is focused on parent education and support, as well as disability awareness and inclusion opportunities.
Contact Natalia Bynum
Email: nbynum@nba-autism.com Phone: (425) 822.6442, extension 102
Caron Cosser, M.S., BCBA, LBA, Program Supervisor
Ms. Cosser began working with children with on the autism spectrum in 2001 while earning her B.A. in Psychology from the University of Washington. After she completed her degree, Ms. Cosser worked for four years at a residential treatment facility for adolescents with emotional and behavioral difficulties while continuing her work with children on the autism spectrum in home-based therapy programs.
In 2006, Ms. Cosser began the M.S. program in Applied Behavior Analysis at Auburn University in Auburn, Alabama. While working towards her degree, she gained experience using the science to provide behavioral services to a wide range of individuals in various settings. This included working with children on the spectrum at an early intervention preschool, children diagnosed on the autism spectrum and other developmental disabilities at a school-based treatment facility, adults with mental retardation at a day program, children exhibiting behavior problems in public schools, and foster children and families through the Department of Human Resources. At all these sites, Ms. Cosser gained experience conducting assessments, writing and implementing acquisition and behavior reduction programs, analyzing data to ensure progress, and training and monitoring others on the individualized interventions. She earned her M.S. and became a Board Certified Behavior Analyst in 2007.
After graduating, Ms. Cosser became Practicum Coordinator for the Master’s program at Auburn University. In this position, she supervised graduate students and helped them learn basic principles of behavior analysis and how to apply those principles in practice. She acted as site supervisor at two practicum sites. The first was in conjunction with Alabama’s Department of Human Resources. Ms. Cosser oversaw graduate students conducting workshops for parents in the system to teach them positive methods of behavior change based on principles of applied behavior analysis. In-home services were a necessary component of these workshops and individual behavior plans were created and trained as necessary. The second site in which she oversaw graduate students was an after school social skills program for children with developmental disabilities. Here, she supervised graduate students as they acted as case managers for the children and provided individual and group instruction.
Ms. Cosser returned to the Pacific Northwest and joined NBA as a Program Manager in September 2008. In May 2009, she took on the Training Coordinator position and in January 2019 she made the transition to a Program Supervisor role. Ms. Cosser is a member of the Association for Behavior Analysis International and the Association of Professional Behavior Analysts, and the Washington Association for Behavior Analysis. Ms. Cosser is a credentialed practitioner with most Washington insurance carriers, including Premera, Regence, United Healthcare, Cigna, and Aetna. In addition, she is a Licensed Behavior Analyst (LBA) in Washington state and a Mental Health Professional under NBA’s DDA licensure.
Contact Caron Cosser
Email: ccosser@nba-autism.com Phone: (425) 822.6442, extension 112
Randee Wagner, M.Ed., BCBA, LBA, Community Based Instruction Program Supervisor
Ms. Wagner became interested in working with children with developmental disabilities at a young age through observation and assistance with her brother’s intensive services. She began formally working with children with developmental disabilities in 2007 when she received a position as an educational assistant in a behaviorally focused classroom. She assisted with behavior tracking and implementation of behavior plans by providing support both in the special and general education classrooms. In addition, she provided small group instruction in reading, writing, math and social skills to fourth through sixth grade students.
After moving to San Diego in 2008 to pursue her B.S. in Child Development, Ms. Wagner started an internship with the Center for Autism Research, Evaluation, and Services (CARES). She provided in home intervention based on the principles of applied behavior analysis to children of varying ages on the autism spectrum. After completion of her internship hours Ms. Wagner was hired as a behavior technician. During this time Ms. Wagner completed a second internship where she gained experience working with adults with a wide range of disabilities in a residential setting. She provided support during inclusive activities in the community and created leisure opportunities for the residents
In addition to her B.S. degree from San Diego State University, Ms. Wagner has a M.Ed. in Special Education from the University of Washington. Her M.Ed. was completed with an emphasis in Applied Behavior Analysis. She was hired as a behavior technician for NBA in 2010 and made the transition to Program Manager in 2011. In 2014, Ms. Wagner took on the new role of Community-Based Instruction (CBI) Program Coordinator. Ms. Wagner is Board Certified Behavior Analyst, a Licensed Behavior Analyst (LBA) in Washington State, and a Mental Health Professional under NBA’s DDA licensure. She is a member of the Washington Association for Behavior Analysis. Ms. Wagner is a credentialed practitioner with most Washington insurance carriers, including Premera, Regence, United Healthcare, Cigna, and Aetna.
Contact Randee Wagner
Email: rwagner@nba-autism.com Phone: (425) 822.6442, extension 115
Jane Helbig, M.S., BCBA, LBA, Program Manager
Ms. Helbig has worked with children with autism and their families since 1996. In 2003 she graduated from the University of North Texas with a master’s degree in Behavior Analysis. While in Texas, she received extensive training in naturalistic teaching procedures, and spent much time working in both in-home and school-based environments across the lifespan. She has had experience providing direct intervention to children, as well as parent and staff training, conducting functional analyses of behavior, providing consultative services to families and educators, and program management for a number of children.
In 1997, Ms. Helbig earned a B.S. degree in Psychology from Washington State University, where she worked closely with Dr. Tristram Smith as part of the Northwest Young Autism Project. During this time she served as both an undergraduate research assistant and home behavior technician, and received comprehensive training in discrete trial instruction.
Ms. Helbig has conducted research in the areas of play and communication skills, behavior technician training, and conversation skills. She has participated in research presentations and training workshops for both parents and professionals. Her professional memberships include the Association for Behavior Analysis International the Washington Association for Behavior Analysis. Ms. Helbig is a credentialed practitioner with most Washington insurance carriers, including Premera, Regence, United Healthcare, Cigna, and Aetna. In addition, she is a Board Certified Behavior Analyst, a Licensed Behavior Analyst (LBA) in Washington state and a Mental Health Professional under NBA’s DDA licensure.
Contact Jane Helbig
Email: jhelbig@nba-autism.com Phone: (425) 822.6442, extension 101
Lindsay Kienzle, M.Ed., BCBA, LBA, Program Manager
Ms. Kienzle has taught children since 2005. While completing her undergraduate degree, she worked at the University of California at Santa Cruz’s Life Lab Farm where she taught children from the surrounding area about sustainability. After graduating from UCSC, she moved to Bainbridge Island where she began her M.Ed. at the University of Washington while teaching at Islandwood. Ms. Kienzle next worked in a after school science program for high risk youth in Burien, and then became a lead teacher at a preschool in Seattle. All of the above teaching experiences gave Ms. Kienzle an array of tools to use while working with different types of children and led her to realize her passion for working with higher-needs children. Ms. Kienzle began formally working with children with developmental disabilities in 2009 as a behavior technician at NBA. While in this position, she gained skills such as de-escalating problem behavior, using augmentative communication devices with learners on the autism spectrum, writing individualized programs, and attending and contributing to IEP meetings.
In 2006, Ms. Kienzle graduated from University of California at Santa Cruz with a degree in Environmental Studies and a minor in Education. She then moved to Washington to pursue a Master’s degree in Education from the University of Washington. While working at NBA, Ms. Kienzle decided to pursue her education in Applied Behavior Analysis, and elected to study at Florida Institute of Technology, completing her BCBA coursework. She completed her internship practicum at NBA, and in April 2012, was hired as a Program Manager.
Ms. Kienzle is a Board Certified Behavior Analyst. In addition, she is also a Licensed Behavior Analyst (LBA) in Washington State and a Mental Health Professional under NBA’s DDA licensure. Ms. Kienzle is a member of Association for Behavior Analysis International and the Washington Association for Behavior Analysis. She is a credentialed practitioner with most Washington insurance carriers, including Premera, Regence, United Healthcare, Cigna, and Aetna.
Contact Lindsay Kienzle
Email: lkienzle@nba-autism.com Phone: (425) 822.6442, extension 108
Jamie Henson, M.S., LABA, Program Manager
Jamie began her ABA journey at the University of North Texas. She obtained her Bachelor of Science in ABA in 2008. She spent many years implementing and assisting children with ASD across Texas. She completed her Master of Science in ABA with a specialization in Autism Spectrum Disorder at Capella University. Jamie has a passion for helping children overcome perceptions and limitations. She seeks to assist families to understand the possibilities of their children.
Contact Jamie Henson
Email: jhenson@nba-autism.com Phone: (425) 822.6442, extension 119
Jamie Boston, Office Manager
Jamie joined NBA as an Office Manager in the summer of 2024. She has 20 years of business office experience in the healthcare industry which began in Business Operations with a local nonprofit Hospital and then moved to Finance with a local rural Hospital. She is excited to join NBA and to support her colleagues in working to achieve NBAs mission and supporting our Learners and their families. In her downtime, Ms. Boston enjoys camping with her family and spending time with her husband and their two cats. She is also the niece of a longtime NBA Certified Behavioral Technician, Debbie Green.
Contact Jamie Boston
Email: jboston@nba-autism.com Phone: (425) 822.6442, extension 118
Brenna Frye, Billing Manager
Brenna joined NBA in 2021. She has been involved in the disabilities community as a sibling of a brother with autism, as well as volunteering for local non-profit organizations’’ events. She is an extremely organized “Boy Mom,” and brings a high level of efficiency, attention to detail, and dedication to an organization for which she understands, first-hand, the positive impact on families of individuals on the autism spectrum.
Contact Brenna Frye
Email: bfrye@nba-autism.com Phone: (425) 822.6442, extension 116